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Shipping and Handling

Regular
For Continental INDONESIA, Via FEDEX allow up to 2 business days.

Overnight Delivery
Via FEDEX. Orders received by 4:00 pm WIB are shipped the same day (in stock items only). Saturday deliveries incur an additional $10 surcharge. Orders placed for next day delivery after 4:00 pm WIB on Thursday will not be delivered until the following Monday.

2nd Business Day Delivery: no Saturday deliveries.
Via FEDEX. Orders received by 4:00 pm WIB are shipped the same day (in stock items only).

Note: When selecting Overnight or 2-day Shipping, we may use air or ground shipping as required to get your items to you within the promised time frame.

International Orders

Shipping & Handling for all International Orders by FedEx, UPS, DHL and EMS. Please contact us at info@sunpattikawa.com for more information or questions.

Please Note: International orders will be processed and shipped once billing address verification has been obtained. The package must be shipped to the shipping address, this verification received from buyer. Your confirmation does not reflect international shipping charges. You will receive an e-mail with shipping options and quotes for your approval. Your order will be processed when we receive a response indicating your shipping choice and approval of charges.

Tracking Shipments

You can check your order status on our website (www.sunpattikawa.com) by visiting the Order Tracking / Status page. The Order Tracking / Status page can be found in the bottom footer of Sunpattikawa website. You can also contact us by email at info@sunpattikawa.com. Have your order number ready.